I was at a networking event recently where we were asked to do an intellectual exercise. The speaker posed the question: If you had a magic wand, what would you change—even if it was disruptive—to make your life better? The point of the exercise was to get us thinking about our businesses and the services we offer from a different perspective.
Recently, I attended a networking event that brought up the topic of how our clients perceive us. They framed the discussion around three questions: